A financial service firm's IT personnel installed remote access software with a weak password on an executive's laptop. The computer was easily exploited by attackers over the Internet. Forensic analysis was performed and resulted in the identification of unauthorized remote-access activities from around the globe, including evidence that the laptop had been attached to a "botnet" that was awaiting further orders. A detailed narrative report was developed which helped the client understand the extent of their exposure. A forensic image of the laptop was sent to federal law-enforcement officials to assist in the ensuing criminal investigation.